Service Area & Information

IT-Service-Point

The IT Service Point is located in the entrance area of the computer center (building 26.1 room 003). It is the central contact point for students and employees who need personal support in solving IT service problems.

News

Here you can find the news of the University Computer Center.

Availability of the IT Service Point and the IT Service Hotline at the turn of the year
11.12.2024  |  

The IT Service Point and the IT Service Hotline will be on Christmas break from December 23, 2024, through January 6, 2025.

During this period, you can still reach us through the customer portal at urz.ovgu.de/ticket or by email at it-service@ovgu.de

The URZ’s public area will also remain closed during this time.

On December 20, 2024, the IT Service Point and the IT Service Hotline will be available only until 2:30 p.m.

Opening Hours of the University Computing Centre

The University Computing Centre opens the IT-Service-Point for you all year round.

Opening hours of building 26.1

Monday to Thu 08:00 to 17:00 Uhr
Friday 08:00 to 15:00 Uhr

Service hours of the IT Service Point

Monday, Wednesday, Thursday 08:00 to 11:00 Uhr 12:30 to 17:00 Uhr
Tuesday   12:30 to 17:00 Uhr
Friday 08:00 to 11:00 Uhr 12:30 to 15:00 Uhr

The URZ is closed on weekends and public holidays.

Booking of the computer pools for teaching is possible from Monday to Thursday between 7 a.m. and 5 p.m. On Fridays, booking is possible from 7 a.m. to 3 p.m.

The URZ staff can usually be found in their offices during core working hours.

During the closing period over the turn of the year, as well as at Easter, different opening hours usually apply. You will find the corresponding information under News.

Last Modification: 04.11.2023 - Contact Person: Webmaster